Terms of Service

These Terms govern access to and use of GenauraBrain (genaura.app), including the Telegram bot and web dashboard, and related services (collectively, "Services"). The Services are operated by Genaura Ltd, registered in the Republic of Cyprus, with registered office in Nicosia, Cyprus. By creating an account, syncing Telegram to the web dashboard, purchasing a plan, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

GenauraBrain bot is the primary chat and generation interface on Telegram. The Genaura web dashboard is a synchronized workspace for viewing conversations, artifacts, account settings, connectors, and operational status. We may add, change, or remove features to improve reliability, security, or legal compliance. Some features may be restricted by plan, region, or provider availability.

You must provide accurate information and keep credentials secure. You are responsible for activity under your account unless caused by our breach. If you suspect compromise, notify us immediately at security@genaura.app. You must not share one account across unrelated users or bypass plan limits through automation or token sharing.

Sync tokens generated by /sync are short-lived and single-use. You must not share sync links publicly. We may reject or revoke sync operations if misuse, fraud, credential stuffing, or account takeover indicators are detected.

Paid subscriptions may be offered via Stripe, Telegram payments, or approved crypto providers. Billing terms (plan, price, interval) are presented before purchase. Unless required by law, fees are non-refundable and non-prorated for partially used billing periods. We may change pricing with advance notice. Nothing in these Terms removes mandatory EU consumer rights, including statutory rights that cannot be excluded.

You must comply with our Acceptable Use Policy. Prohibited conduct includes unlawful activity, fraud, malware, spam, security attacks, rights infringement, or misuse of generated output to cause harm. We may investigate abuse and suspend or terminate accounts as needed to protect users, infrastructure, and legal compliance.

AI output may be incomplete, biased, or incorrect. You must review and validate output before production or high-impact use. You are solely responsible for legal, security, and compliance review of generated code/content before deployment. The Services are not legal, financial, medical, or safety advice.

You retain ownership of your prompts, uploads, and generated outputs, subject to third-party rights and applicable law. Genaura retains ownership of platform software, models, architecture, branding, and documentation. You receive a limited, non-exclusive, revocable licence to use the Services during an active account in compliance with these Terms.

Our Privacy Policy, Cookie Policy, and (where applicable) Data Processing Agreement govern data handling. Where law requires, those documents are incorporated into these Terms and prevail on data protection-specific issues.

You may stop using the Services at any time. We may suspend, limit, or terminate access for breach, security risk, legal risk, payment failure, or abuse. After termination, access may end immediately. Data retention and deletion follow our Privacy Policy and legal obligations.

To the fullest extent permitted by law, Services are provided "as is" and "as available". We disclaim implied warranties where legally permitted. We are not liable for indirect or consequential loss, lost profits, lost business opportunities, or downstream decisions made from AI output. Our aggregate liability for claims under these Terms is limited to fees paid by you in the 12 months before the event giving rise to the claim. This section does not exclude liability that cannot legally be excluded.

These Terms are governed by the laws of Republic of Cyprus. Disputes are subject to the courts of Republic of Cyprus, unless mandatory consumer law provides otherwise.

We may update these Terms for legal, security, operational, or product reasons. Material changes are notified in advance where required. Continued use after the effective date means acceptance of the updated Terms.

Legal: legal@genaura.app Privacy/DPO: privacy@genaura.app, dpo@genaura.app Security: security@genaura.app